Operations Management
Help with the day-to-day, so you can stop feeling buried by your business.
From inboxes to scheduling to daily tasks, I take over the work that drains your time and energy. You get steady, reliable support that takes things off your plate — without the cost (or management) of a full-time employee.
Cue the sigh of relief.
Because right now you’re juggling the inbox, the scheduling, overseeing staff, the client work, the workflow… and about three other jobs you never technically signed up for. You’ve grown fast — but your systems didn’t grow with you.
And running your business on memory, multitasking, and pure adrenaline? It’s not sustainable (or fun).
This is where Operations Management steps in. I take the day-to-day off your plate, bring order to the chaos, and keep everything moving — so you’re no longer the bottleneck in your own business.
If you’re ready for your business to feel lighter, clearer, and genuinely manageable, you’re exactly in the right place.
SIGN ME UP
Operations Management
introducing...
If you’ve ever wished someone could crawl into your brain, understand exactly how you’ve been doing all the things, and just take them over without you having to explain it 12 times — this is it. Think: fewer fires, fewer “Did I do that?” moments, and way more space to actually run your business.
Here's What You'll Get
Here's What You'll Get
No more juggling inboxes, scheduling, or office admin while also trying to run the business. The busywork gets handled — consistently and correctly.
From onboarding to billing to follow-ups, you’ll finally have clear, repeatable processes instead of relying on memory, sticky notes, or sheer willpower.
Clients get taken care of, messages don’t slip through the cracks, and you’re not stopping mid-task to answer “quick questions” all day long.
You get to close your laptop at a normal hour, trust that things are handled, and actually focus on the work that grows your business — not just keeps it running.
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LET'S BREAK IT DOWN
Someone to take the day-to-day off your plate
Simple systems that keep everything moving
Smooth communication and fewer fires
Support that gives you back your time (and your brain)
As a solo SLP, I was constantly juggling scheduling, parent emails, billing—you name it. It was exhausting. Once Jessica took over the backend, everything just clicked. I finally had time to focus on my clients without the constant mental load. Things felt calmer, more organized, and way more sustainable.
— CATHERINE PECIUCH, REGISTERED SPEECH-LANGUAGE PATHOLOGIST
"I didn’t realize how much I was carrying until Jessica stepped in."
If you're looking for...
Someone who doesn’t just help—they handle it
You’re busy. You don’t need another person to manage—you need someone who takes things off your plate and does them right the first time. I step in, take ownership, and get things done with care and competence.
Smart systems that support your next level
Whether you're scaling or just trying to stay sane, I build and manage systems that actually work. From streamlined scheduling to accounts receivable cleanup, I make your back end feel effortless—and set you up for sustainable growth.
Support that feels like an extension of you
I’m not a faceless freelancer—I’m your calm, capable right hand. I bring reliability, thought partnership, and just the right amount of friendly check-ins so you can finally exhale and focus on what you do best.
How It Works
We’ll hop on a friendly discovery call to talk through where things feel messy, what you need help with, and what your ideal day-to-day would actually look like. No prep needed — just show up as you are.
WE CHAT
I create a tailored support plan that fits your business, your workload, and your goals. Clear priorities, clear expectations, and a system that finally makes everything feel manageable.
WE PLAN
Your business starts running smoother while you stay focused on the parts that only you can do — and I quietly handle the behind-the-scenes work that used to weigh you down.
YOU RELAX
The Investment
packages start at $1,250/month & can include:
Inbox & Communication Management
Calendar, Scheduling & Client Coordination
billing & Accounts receivable
apply now
let's talk
A.k.a. the easiest yes you’ll make for your business this year — and it costs way less than hiring an employee.
Operations & Workflow Management
System Upkeep & Light Tech Support
Client Experience Support
Light Marketing & Visibility Support
End your days earlier — with more energy and more space to focus on what actually matters
Have organized, easy-to-use systems that finally support your growth
Spend way less time on email, phone calls, and back-and-forth communication
Get paid on time, with clear systems for billing and follow-up
Feel confident knowing every client is supported and nothing’s slipping through the cracks
Have a calendar that runs smoothly — no more double bookings or last-minute scrambles
By WORKING TOGETHER, you will...
APPLY NOW
"I wholeheartedly recommend [Jessica] to other speech-language pathologists and therapists in the healthcare industry.
melanie LapensÉe, SLP, increased her case load by 40%
real results
What kind of businesses do you work with?
I support service-based businesses of all kinds — think SLPs, OTs, naturopaths, counsellors, wellness clinics, creative service providers, coaching practices, and other small teams who serve clients directly. If your work is people-focused and your business has grown faster than your systems have, you’re in exactly the right place.
Frequently Asked Questions
What exactly do you help with?
I handle (and streamline) the parts of your business that eat up your time: inbox + communication, scheduling, onboarding, billing + A/R, client coordination, workflow management, tech upkeep, and light marketing support.
You get someone who keeps the engine running, solves problems as they come up, and builds the systems your business should’ve had years ago.
Do you offer custom packages?
Yes. The $1,250/month rate is a starting point, and every package is tailored to your workload, team size, tools, and the level of support you need.
We’ll map this out together during your discovery call so it feels aligned, fair, and sustainable.
Do you work with clinics that already have admin staff?
Absolutely. I can support your existing team, offer higher-level oversight, or take over the pieces no one has time for — like billing systems, client experience management, or operational cleanup.
Think of me as the “glue” that keeps everything moving smoothly.
I'm worried about delegating...my business is my baby!
Totally normal. I’ll walk you through the delegation process step-by-step, with lots of clarity and zero judgment. Most clients tell me it feels like the first deep breath they’ve taken in months.
You’ll still know what’s going on — you just won’t have to do it all anymore.
How quickly can we get started?
Usually within 1–2 weeks. After you apply, we’ll have a quick call to confirm fit, set priorities, and make a plan. From there, onboarding is simple — you’ll be supported right away.
IS THAT A HECK YES?
Say goodbye to chaos, and hello to “oh wow, everything really is under control.”
You’ve grown something amazing — now let’s make it easier to run.
If you’re ready for clear systems, lighter days, and support you can actually rely on, I’m ready when you are.
