daily Operations support
Ongoing support that brings calm and structure to your business.
I provide steady, behind-the-scenes operations support for service-based business owners who are tired of carrying everything themselves. Instead of juggling inboxes, schedules, and endless loose ends, you have systems, consistency, and someone holding the details with care.
Cue the sigh of relief.
Right now, you’re juggling client work alongside inboxes, scheduling, workflows, and a growing list of responsibilities you never actually signed up for. Your business has grown — but the systems supporting it haven’t kept pace.
Running everything on memory, multitasking, and pure adrenaline isn’t sustainable. And it’s not how your work is meant to feel.
This is where Operations Support comes in. I bring structure and consistency to the day-to-day operations of your business, so things run smoothly without constant effort from you. Instead of being the bottleneck, you have systems, support, and someone holding the details with care.
If you’re ready for your business to feel lighter, clearer, and genuinely manageable, you’re in exactly the right place.
SIGN ME UP
Operations Support
introducing...
If you’ve ever wished someone could crawl into your brain, understand exactly how you’ve been doing all the things, and just take them over without you having to explain it 12 times — this is it. Think: fewer fires, fewer “Did I do that?” moments, and way more space to actually run your business.
Here's What You'll Get
Here's What You'll Get
Instead of juggling inboxes, scheduling, and admin alongside your client work, you have consistent support managing the details. Things get handled reliably and thoughtfully—without everything depending on you.
1.
LET'S BREAK IT DOWN
Ongoing support that holds the day-to-day steady
You can close your laptop at a reasonable hour, trust that things are handled, and focus on the work that actually grows your business—not just the work that keeps it afloat.
4.
More time, more space, and less mental load
Clients are supported, messages don’t fall through the cracks, and you’re no longer pulled out of your work for constant “quick questions” or last-minute fixes.
3.
Smoother communication and fewer fires
From onboarding to billing to follow-ups, you’ll have simple, repeatable processes in place. No more relying on memory, sticky notes, or constant mental effort to keep things running.
2.
Clear systems that keep things moving
As a solo SLP, I was constantly juggling scheduling, parent emails, billing—you name it. It was exhausting. Once Jessica took over the backend, everything just clicked. I finally had time to focus on my clients without the constant mental load. Things felt calmer, more organized, and way more sustainable.
— CATHERINE PECIUCH, REGISTERED SPEECH-LANGUAGE PATHOLOGIST
"I didn’t realize how much I was carrying until Jessica stepped in."
If you're looking for...
Someone who doesn’t just help — they hold the work
You’re busy. You don’t need another person to manage or direct. You need someone who understands how your business runs, takes ownership of the details, and ensures things are handled consistently and thoughtfully — without constant oversight from you.
Support that feels steady, human, and aligned
This isn’t transactional support or a faceless handoff. It’s a calm, capable partnership built on reliability, clear communication, and trust. You know what’s being handled, you know what to expect, and you’re no longer carrying everything alone.
Smart systems that actually support your next phase
Whether you’re growing or simply trying to stay sane, your business needs systems that work quietly in the background. I help build and maintain operations that support your day-to-day now — and continue to support you as things evolve — so growth doesn’t mean more chaos.
How It Works
We’ll hop on a friendly discovery call to talk through where things feel messy, what you need help with, and what your ideal day-to-day would actually look like. No prep needed — just show up as you are.
WE CHAT
I create a tailored support plan based on your business, workload, and goals. You’ll have clear priorities, shared expectations, and a simple operational structure that makes everything feel easier to manage.
WE PLAN
With support and systems in place, your business starts running more smoothly. You stay focused on the work only you can do, while the behind-the-scenes operations are handled consistently — without everything relying on you.
YOU RELAX
The Investment
apply now
let's talk
This is ongoing, hands-on operations support designed to make your business feel calmer, clearer, and easier to run — without the commitment or cost of a full-time hire.
Packages start at $1,250/month and are customized based on your business, workload, and the level of support you actually need. Instead of paying for hours or guessing what to delegate, you’re investing in steady, reliable support that holds the day-to-day together.
If you’re ready for support that feels thoughtful, steady, and genuinely relieving, this is the place to start.
End your days earlier — with more energy and more space to focus on what actually matters
Have organized, easy-to-use systems that finally support your growth
Spend way less time on email, phone calls, and back-and-forth communication
Get paid on time, with clear systems for billing and follow-up
Feel confident knowing every client is supported and nothing’s slipping through the cracks
Have a calendar that runs smoothly — no more double bookings or last-minute scrambles
By WORKING TOGETHER, you will...
APPLY NOW
"I wholeheartedly recommend [Jessica] to other speech-language pathologists and therapists in the healthcare industry.
melanie LapensÉe, SLP, increased her case load by 40%
real results
What kind of businesses do you work with?
I support service-based businesses of all kinds — think SLPs, OTs, naturopaths, counsellors, wellness clinics, creative service providers, coaching practices, and other small teams who serve clients directly. If your work is people-focused and your business has grown faster than your systems have, you’re in exactly the right place.
Frequently Asked Questions
What exactly do you help with?
I handle (and streamline) the parts of your business that eat up your time: inbox + communication, scheduling, onboarding, billing + A/R, client coordination, workflow management, tech upkeep, and light marketing support.
You get someone who keeps the engine running, solves problems as they come up, and builds the systems your business should’ve had years ago.
Do you offer custom packages?
Yes. The $1,250/month rate is a starting point, and every package is tailored to your workload, team size, tools, and the level of support you need.
We’ll map this out together during your discovery call so it feels aligned, fair, and sustainable.
Do you work with clinics that already have admin staff?
Absolutely. I can support your existing team, offer higher-level oversight, or take over the pieces no one has time for — like billing systems, client experience management, or operational cleanup.
Think of me as the “glue” that keeps everything moving smoothly.
I'm worried about delegating...my business is my baby!
Totally normal. I’ll walk you through the delegation process step-by-step, with lots of clarity and zero judgment. Most clients tell me it feels like the first deep breath they’ve taken in months.
You’ll still know what’s going on — you just won’t have to do it all anymore.
How quickly can we get started?
Usually within 1–2 weeks. After you apply, we’ll have a quick call to confirm fit, set priorities, and make a plan. From there, onboarding is simple — you’ll be supported right away.
IS THAT A HECK YES?
Say goodbye to chaos, and hello to “oh wow, everything really is under control.”
You’ve grown something amazing — now let’s make it easier to run.
If you’re ready for clear systems, lighter days, and support you can actually rely on, I’m ready when you are.
