virtual office management

Your practice, finally running like a real business

You became a health professional to help people — not to spend your evenings chasing unpaid invoices, untangling scheduling conflicts, and trying to remember what fell through the cracks today. I step in as your dedicated office manager so the backend runs itself and you can focus on your clients.

Cue the sigh of relief.

Right now you're doing a job that most practices hire someone specifically for. The scheduling, the inbox, the client follow-ups, the workflows, the things that somehow always land on your plate even though none of it is why you started your practice.

You don't need a better planner. You don't need to wake up earlier or finally get around to that time management course. You don't just need to be "more organized" to get it all done. You need support.

A good office manager doesn't just take tasks off your list — they own the backend so completely that you stop thinking about it.

Appointments get confirmed.

Invoices get followed up.

New clients get onboarded without you lifting a finger. The whole machine just runs.

That's exactly what monthly office management with me looks like. You stay in your zone of genius. I keep everything else moving.

SIGN ME UP

Virtual Office Management

introducing...

If you’ve ever wished someone could crawl into your brain, understand exactly how you’ve been doing all the things, and just take them over without you having to explain it 12 times — this is it. Think: fewer fires, fewer “Did I do that?” moments, and way more space to actually run your business. 

Here's What You'll Get

Here's What You'll Get

Instead of juggling inboxes, scheduling, and admin alongside your client work, you have consistent support managing the details. Things get handled reliably and thoughtfully—without everything depending on you.

1.

LET'S BREAK IT DOWN

Ongoing support that holds the day-to-day steady

You can close your laptop at a reasonable hour, trust that things are handled, and focus on the work that actually grows your business—not just the work that keeps it afloat.

4.

More time, more space, and less mental load

Clients are supported, messages don’t fall through the cracks, and you’re no longer pulled out of your work for constant “quick questions” or last-minute fixes.

3.

Smoother communication and fewer fires

From onboarding to billing to follow-ups, you’ll have simple, repeatable processes in place. No more relying on memory, sticky notes, or constant mental effort to keep things running.

2.

Clear systems that keep things moving

As a solo SLP, I was constantly juggling scheduling, parent emails, billing—you name it. It was exhausting. Once Jessica took over the backend, everything just clicked. I finally had time to focus on my clients without the constant mental load. Things felt calmer, more organized, and way more sustainable.

— CATHERINE PECIUCH, REGISTERED SPEECH-LANGUAGE PATHOLOGIST

"I didn’t realize how much I was carrying until Jessica stepped in."

If you're looking for...

Someone who doesn’t just help — they hold the work

You’re busy. You don’t need another person to manage or direct. You need someone who understands how your business runs, takes ownership of the details, and ensures things are handled consistently and thoughtfully — without constant oversight from you.

Support that feels steady, human, and aligned

This isn’t transactional support or a faceless handoff. It’s a calm, capable partnership built on reliability, clear communication, and trust. You know what’s being handled, you know what to expect, and you’re no longer carrying everything alone.

Smart systems that actually support your next phase

Whether you’re growing or simply trying to stay sane, your business needs systems that work quietly in the background. I help build and maintain operations that support your day-to-day now — and continue to support you as things evolve — so growth doesn’t mean more chaos.

How It Works

We’ll hop on a friendly discovery call to talk through where things feel messy, what you need help with, and what your ideal day-to-day would actually look like. No prep needed — just show up as you are.

WE CHAT

I create a tailored support plan based on your business, workload, and goals. You’ll have clear priorities, shared expectations, and a simple operational structure that makes everything feel easier to manage.

WE PLAN

With support and systems in place, your business starts running more smoothly. You stay focused on the work only you can do, while the behind-the-scenes operations are handled consistently — without everything relying on you.

YOU RELAX

GAIN back 5–10 HOURS PER WEEK

FEWER DECISIONS TO CARRY

STEADY MONTHLY SUPPORT

A BUSINESS THAT RUNS SMOOTHLY

Support that scales with your practice

investment

Your retainer is based on your weekly client volume — so you're always getting the right level of support for where your practice actually is right now.

What's included:

  • Inbox and scheduling management
  • Client communications
  • Billing 
  • Systems maintenance
  • Ongoing operational support  

starting from $1,000/month

apply now

End your days earlier — with more energy and more space to focus on what actually matters

Have organized, easy-to-use systems that finally support your growth


Spend way less time on email, phone calls, and back-and-forth communication


Get paid on time, with clear systems for billing and follow-up

Feel confident knowing every client is supported and nothing’s slipping through the cracks


Have a calendar that runs smoothly — no more double bookings or last-minute scrambles


By WORKING TOGETHER, you will...

APPLY NOW 

5-10

Hours freed up each week by offloading admin

90%+

of client admin handled without owner involvement

1

Fixed monthly cost with no surprises

0

Missed follow-ups or client inquiries

"I wholeheartedly recommend [Jessica] to other speech-language pathologists and therapists in the healthcare industry. 

melanie LapensÉe, SLP, increased her case load by 40% 

NEXT →

real results

This is for you if:

You run a service-based business or clinic and are already busy

You’re looking for hourly or task-by-task support

You want ongoing, reliable support — not one-off help

You want someone to “just jump in occasionally”

You’re ready to stop being the default holder of every admin detail

It's probably not for you if...

You want to keep managing the backend yourself

I'm Jessica, your small business fairy godmother

Former corporate Executive Assistant and Office Manager, I’ve always been the person who steps in, brings order to chaos, and keeps things moving when everyone else is overwhelmed. Now I do the same for small business owners like you.

more about me >

hey there!

Having admin, scheduling, and backend tasks handled

A business that runs smoothly even when things get busy

Fewer decisions to carry and less mental clutter at the end of the day

Clear systems that don’t depend on you remembering everything

More time and energy for your clients, not inbox management

Support that feels steady, proactive, and reliable — not reactive

If you want this to be the year you *finally* stop holding everything together yourself:

apply NOW >

What kind of businesses do you work with?

I support service-based businesses of all kinds — think SLPs, OTs, naturopaths, counsellors, wellness clinics, creative service providers, coaching practices, and other small teams who serve clients directly. If your work is people-focused and your business has grown faster than your systems have, you’re in exactly the right place.

Frequently Asked Questions

What exactly do you help with?

I handle (and streamline) the parts of your business that eat up your time: inbox + communication, scheduling, onboarding, billing + A/R, client coordination, workflow management, tech upkeep, and light marketing support.

You get someone who keeps the engine running, solves problems as they come up, and builds the systems your business should’ve had years ago.

Do you offer custom packages?

Yes. The $1,250/month rate is a starting point, and every package is tailored to your workload, team size, tools, and the level of support you need.

We’ll map this out together during your discovery call so it feels aligned, fair, and sustainable.

Do you work with clinics that already have admin staff?

Absolutely. I can support your existing team, offer higher-level oversight, or take over the pieces no one has time for — like billing systems, client experience management, or operational cleanup.

Think of me as the “glue” that keeps everything moving smoothly.

I'm worried about delegating...my business is my baby!

Totally normal. I’ll walk you through the delegation process step-by-step, with lots of clarity and zero judgment. Most clients tell me it feels like the first deep breath they’ve taken in months.

You’ll still know what’s going on — you just won’t have to do it all anymore.

How quickly can we get started?

Usually within 1–2 weeks. After you apply, we’ll have a quick call to confirm fit, set priorities, and make a plan. From there, onboarding is simple — you’ll be supported right away.

What makes me different

I Bring True Expertise

You’re not hiring a general Virtual Assistant. You’re working with someone who understands workflow design, systems, and efficiency — and builds solutions with intention.

I Build for the Long Term

Everything I create — workflows, setups, processes, automations — is built to scale with you. No band-aids, no quick fixes. Just systems that make your life easier month after month.

I’m Hands-On (In the Best Way)

You won’t need to micromanage me or constantly direct the next steps. I take initiative, anticipate needs, and handle the details — so your operations run smoothly without you being the one managing them.

apply

Think we'd make a great team?

If just reading about these services made your shoulders drop a little, go ahead and apply. I’ll reach out personally so we can talk through your business — no pressure, just an honest strategy chat.

apply now