virtual office management
You became a health professional to help people — not to spend your evenings chasing unpaid invoices, untangling scheduling conflicts, and trying to remember what fell through the cracks today. I step in as your dedicated office manager so the backend runs itself and you can focus on your clients.
Cue the sigh of relief.
Right now you're doing a job that most practices hire someone specifically for. The scheduling, the inbox, the client follow-ups, the workflows, the things that somehow always land on your plate even though none of it is why you started your practice.
You don't need a better planner. You don't need to wake up earlier or finally get around to that time management course. You don't just need to be "more organized" to get it all done. You need support.
A good office manager doesn't just take tasks off your list — they own the backend so completely that you stop thinking about it.
Appointments get confirmed.
Invoices get followed up.
New clients get onboarded without you lifting a finger. The whole machine just runs.
That's exactly what monthly office management with me looks like. You stay in your zone of genius. I keep everything else moving.
introducing...
If you’ve ever wished someone could crawl into your brain, understand exactly how you’ve been doing all the things, and just take them over without you having to explain it 12 times — this is it. Think: fewer fires, fewer “Did I do that?” moments, and way more space to actually run your business.
Here's What You'll Get
Here's What You'll Get
Instead of juggling inboxes, scheduling, and admin alongside your client work, you have consistent support managing the details. Things get handled reliably and thoughtfully—without everything depending on you.
1.
LET'S BREAK IT DOWN
You can close your laptop at a reasonable hour, trust that things are handled, and focus on the work that actually grows your business—not just the work that keeps it afloat.
4.
Clients are supported, messages don’t fall through the cracks, and you’re no longer pulled out of your work for constant “quick questions” or last-minute fixes.
3.
From onboarding to billing to follow-ups, you’ll have simple, repeatable processes in place. No more relying on memory, sticky notes, or constant mental effort to keep things running.
2.
As a solo SLP, I was constantly juggling scheduling, parent emails, billing—you name it. It was exhausting. Once Jessica took over the backend, everything just clicked. I finally had time to focus on my clients without the constant mental load. Things felt calmer, more organized, and way more sustainable.
You’re busy. You don’t need another person to manage or direct. You need someone who understands how your business runs, takes ownership of the details, and ensures things are handled consistently and thoughtfully — without constant oversight from you.
This isn’t transactional support or a faceless handoff. It’s a calm, capable partnership built on reliability, clear communication, and trust. You know what’s being handled, you know what to expect, and you’re no longer carrying everything alone.
Whether you’re growing or simply trying to stay sane, your business needs systems that work quietly in the background. I help build and maintain operations that support your day-to-day now — and continue to support you as things evolve — so growth doesn’t mean more chaos.
We’ll hop on a friendly discovery call to talk through where things feel messy, what you need help with, and what your ideal day-to-day would actually look like. No prep needed — just show up as you are.
I create a tailored support plan based on your business, workload, and goals. You’ll have clear priorities, shared expectations, and a simple operational structure that makes everything feel easier to manage.
With support and systems in place, your business starts running more smoothly. You stay focused on the work only you can do, while the behind-the-scenes operations are handled consistently — without everything relying on you.
Your retainer is based on your weekly client volume — so you're always getting the right level of support for where your practice actually is right now.
APPLY NOW
5-10
90%+
1
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"I wholeheartedly recommend [Jessica] to other speech-language pathologists and therapists in the healthcare industry.
I'm Jessica, your small business fairy godmother
Former corporate Executive Assistant and Office Manager, I’ve always been the person who steps in, brings order to chaos, and keeps things moving when everyone else is overwhelmed. Now I do the same for small business owners like you.
hey there!
Having admin, scheduling, and backend tasks handled
A business that runs smoothly even when things get busy
Fewer decisions to carry and less mental clutter at the end of the day
Clear systems that don’t depend on you remembering everything
More time and energy for your clients, not inbox management
Support that feels steady, proactive, and reliable — not reactive
apply NOW >
I support service-based businesses of all kinds — think SLPs, OTs, naturopaths, counsellors, wellness clinics, creative service providers, coaching practices, and other small teams who serve clients directly. If your work is people-focused and your business has grown faster than your systems have, you’re in exactly the right place.
Frequently Asked Questions
I handle (and streamline) the parts of your business that eat up your time: inbox + communication, scheduling, onboarding, billing + A/R, client coordination, workflow management, tech upkeep, and light marketing support.
You get someone who keeps the engine running, solves problems as they come up, and builds the systems your business should’ve had years ago.
Yes. The $1,250/month rate is a starting point, and every package is tailored to your workload, team size, tools, and the level of support you need.
We’ll map this out together during your discovery call so it feels aligned, fair, and sustainable.
Absolutely. I can support your existing team, offer higher-level oversight, or take over the pieces no one has time for — like billing systems, client experience management, or operational cleanup.
Think of me as the “glue” that keeps everything moving smoothly.
Totally normal. I’ll walk you through the delegation process step-by-step, with lots of clarity and zero judgment. Most clients tell me it feels like the first deep breath they’ve taken in months.
You’ll still know what’s going on — you just won’t have to do it all anymore.
Usually within 1–2 weeks. After you apply, we’ll have a quick call to confirm fit, set priorities, and make a plan. From there, onboarding is simple — you’ll be supported right away.
What makes me different
You’re not hiring a general Virtual Assistant. You’re working with someone who understands workflow design, systems, and efficiency — and builds solutions with intention.
Everything I create — workflows, setups, processes, automations — is built to scale with you. No band-aids, no quick fixes. Just systems that make your life easier month after month.
You won’t need to micromanage me or constantly direct the next steps. I take initiative, anticipate needs, and handle the details — so your operations run smoothly without you being the one managing them.
apply
If just reading about these services made your shoulders drop a little, go ahead and apply. I’ll reach out personally so we can talk through your business — no pressure, just an honest strategy chat.